We understand that counselling is a significant financial commitment each week, so we operate a sliding fee scale to try and ensure counselling is accessible to as many people within our local community as possible.
As a Community Interest Company our mission is to provide affordable counselling, particularly to those on lower incomes, so we trust our clients to be honest with us regarding their income levels. Those clients who are on benefits will be asked to provide evidence of this at assessment.
We do not wish anyone to suffer financial hardship as a result of coming for counselling so if you feel you make struggle to meet the fee specified please talk to your assessor or counsellor about this.
Adults (18 and over)
£25 for those on benefits or unwaged or earning up to £20,000
£35 for those earning up to £30,000
£45 for those earning over £30,000
Weekly counselling sessions:
£22 per session – if you are on benefits or unwaged or if you earn up to £20,000 income a year
£27 per session – if you earn between £20,000 and £25,000 income per year
£33 per session – if you earn between £25,000 and £30,000 income per year
£38 per session – if you earn between £30,000-£40,000 income per year
£44 per session – if you earn over £40,000 income per year
Counselling for Children & Young People (PACT)
£25 – for those on benefits or unwaged or if you earn up to £20,000 income a year
£35 – if you earn over £20,000 income a year
Weekly counselling sessions
£35 per weekly session
We may be able to help you access possible funding sources for counselling for children and young people so please ask us about this.
Click on the link below to see
Cancellation fees – are regrettable but necessary.
Please let us know as soon as you can if you are unable to attend preferably by a phone call.
We cannot use the room or allocate your counsellor to someone else when you don’t attend so we have to charge a cancellation fee.
If you cancel with a week or more’s notice you will not be charged.
If you cancel with less than a week’s notice but more than 24hrs – the cancellation fee is £10.
If you cancel with 24 hours notice or less – you will be expected to pay the full amount that you normally pay.
If you miss two counselling sessions without contacting us to let us know we will write to you and end your counselling contract with us.
Our fees are reviewed in January of each year.