Contact us

If you would like to make an appointment for an assessment for counselling or if you have any questions you want to ask about counselling with HCCG, please use the form below to contact us or call us on 01403 217900. Our office is manned Monday-Thurs 9.30am-5.15pm, and Fridays 10am-12.30pm (counselling appointments continue outside of these hours).

Please leave us a message and we will call you back as soon as we can.   We will respond to you by email if you use our contact form but we may need to speak with you so its helpful if you can give us a number to reach you on.

Your waiting time for counselling will vary dependent on your availability, the availability of our counsellors’ and the time of year.  Typical wait times currently are within two weeks for an assessment; we cannot give precise waiting times, however, clients can expect to wait between 3 and 9 months for weekly sessions to begin.

There can be value in coming to see us for an initial assessment – it can help you identify what you want from counselling and we can help you find support whilst you are waiting to see us.

We are currently experiencing very high levels of demand for counselling at present so please bear with us whilst you are waiting or consider if you may be able to access private therapy – private therapists in our area can be found via The Counselling Directory or the BACP website. Please be aware this is only a guide, dependent on your availability it can be quicker than this  We can also signpost you to other counselling services or private counselling for support so please do ask us.  As we offer long term work we are reliant on clients ending with us to be able to offer you appointments.

If you are in a crisis and need emergency mental health support please contact your GP, the Sussex Mental Health Helpline , the Samaritans or check our helplines page.


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