We understand that counselling is a significant financial commitment each week, so we operate a sliding fee scale to try and ensure counselling is accessible to as many people within our local community as possible.
As a Community Interest Company our mission is to provide affordable counselling, particularly to those on lower incomes, so we trust our clients to be honest with us regarding their income levels. Those clients who are on benefits will be asked to provide evidence of this at assessment.
Please note: our fees and cancellation charges will rise on January 1st 2018 – New fee structure 2018.
Our fees are reviewed annually.
Those clients who approach us for assessment before December 31st will pay the current assessment fee but depending on when you are allocated a counsellor you may be asked to pay the new sessional fee rate. You will be advised.
Adults (18 and over)
£20 for those on benefits or unwaged
£25 for those earning up to £20,000
£35 for those earning up to £30,000
£45 for those earning over £30,000
Weekly counselling sessions: Adults
£20 per session – for those on benefits or unwaged or if you earn up to £20,000 income a year
£30 per session – if you earn between £20,000 and £30,000 income a year
£35 per session – if you earn between £30,000-£40,000 a year
£40 per session – if you earn over £40,000 a year
Counselling for Children & Young People
£20 – for those on benefits or unwaged or if you earn up to £20,000 income a year
£30 – if you earn over £20,000 income a year
Weekly counselling sessions: Children & Young People
£35 per weekly session
We may be able to help you access possible funding sources for counselling for children and young people so please ask us about this.
Click on the link below to see
Cancellation fees – regrettable but necessary. Please let us know as soon as you can if you are unable to attend.
We cannot use the room or allocate your counsellor to someone else when you don’t attend so we have to charge a cancellation fee.
If you cancel with a week or more’s notice you will not be charged.
If you cancel with less than a week’s notice but more than 24hrs – the cancellation charge is £5.
If you cancel with 24 hours notice or less – you will be charged the full amount that you normally pay.
If you miss two counselling sessions without contacting us to let us know we will write to you and end your counselling contract with us.