How much will it cost?

We understand that counselling is a significant financial commitment each week, so we operate a sliding fee scale to try and ensure counselling is accessible to as many people within our local community as possible.

As a Community Interest Company our mission is to continue to try to provide affordable counselling options to our local residents, particularly to those on lower incomes, so we trust our clients to be honest with us regarding their income levels.  We rely solely on client fees and our contract work to keep our service running and we are required to register for VAT.

For clients who start counselling with us and are struggling financially – we operate a Hardship Fund to help you remain in counselling with us which can support your counselling to continue for a fixed period, once you have begun and remained in therapy with us.

Our current fee scales until December 31st 2023

Our new fee scale for adults from January 1st 2024 is here – if you are being assessed during November and December then it is unlikely your counselling will start until 2024 so the new fee scale will apply

All fees shown are inclusive of VAT.

Adults (18 years or over)

Assessment session

Please be aware that assessment appointments must be pre-paid by BACS or by cheque 7 working days prior to the appointment. If there are extenuating circumstances why you might need to cancel, we will offer you another appointment. However, if you choose to cancel or not attend without rebooking, we’re unable to offer you a refund.

On benefits, unwaged or earning up to £20,000 –  £30

Earnings over £20k – £44

Weekly counselling sessions

On benefits, unwaged or earning up to £20,000 per year – £27

Earning between £20,000 & £25,000 per year – £33

Earning between £25,000 & £30,000 per year – £38

Earning between £30,000 & £40,000 per year – £45

Earning over £40,000 per year – £52

Fees for counselling for children and young people

Our new fee scale for children and young people from January 1st 2024 is here – if you are being assessed during November and December then it is unlikely your counselling will start until 2024 so the new fee scale will apply

Assessment session

On benefits, unwaged or earning up to £20,000 –  £30

Earning over £20,000 per year – £41

Earnings over £50,000 – £55

Weekly counselling sessions

On benefits, unwaged or earning up to £20,000 – £30 per session

Earning over £20,000 – £41 per session

Earning over £50,000 – £50 per session

Please note that we may able to access sources of funding for children and young people to assist with the cost of counselling so please contact us about this.

Cancelling sessions – we cannot offer your appointment or use the room for counselling anyone else so please think carefully about if you are going to be able to attend regularly.  Please call us rather than email if you cannot attend.

Cancellation charges

If you cancel with a week or more’s notice you will not be asked to pay anything.

If you cancel with less than a week’s notice but more than 24 hours you will be asked to pay £12.

If you cancel with 24 hours’ notice or less you will be charged the full amount you normally pay.

Cancellation charges are exempt from VAT.

Click on the link to see How can I pay?

Hardship Fund

As part of our commitment as a CIC to continue to support clients who are experiencing financial difficulties we offer access to a hardship fund (for a limited period) to those clients who are currently being seen by our counsellors.  This allows clients to remain in therapy with us at reduced fees.  You would be able to discuss this with your counsellor once you are being seen..